All products sold at CheapHumidors.com are guaranteed against defects in workmanship and materials for the original purchaser. This warranty is non-transferable. This warranty is voided (as determined by CheapHumidors.com) by misuse, abuse, improper maintenance, or alterations of the product. The following items are not covered under warranty (hinges, seals, electronic components, glass, cigars, locks and does not cover any normal wear that might occur). All guarantee claims should be directed to CheapHumidors.com. Claims should be sent prepaid and insured including return postage. CheapHumidors.com reserves the right to the repair or replacement of a product at our discretion.