International PoliciesDuties and Taxes
Your country may or may not charge additional duties and taxes on your order. These taxes are not covered by your shipping fees and are yours to pay. We recommend contacting your local customs office to determine which items, if any, will be subject to import taxes. We are required by law to declare the full commercial value of the all the goods in the shipment and clearly label all tobacco. If you refuse your order because of the duties and taxes your government may still require us to pay the taxes in order for them to release the items back to us. If this is the case Cheap Humidors reserves the right to charge your payment method for the cost of the duties, taxes, and brokerage fees.Brokerage Fees
If you select FedEx International shipping and you allow them to broker for you, they will charge you a brokerage fee. This fee is not included in your shipping and handling fee. It comes directly from FedEx and we have no control over it If you refuse a shipment because of high duties and taxes you will still be responsible for paying this brokerage fee.Returns
We do not accept returns on cigars. If you refuse a shipment due to taxes or if your country refuses a shipment due to their import laws we will not refund you for any tobacco products included in the shipment. All non-tobacco items will be refunded less shipping (both ways) and any taxes your government charges us and any brokerage fees incurred.Countries We Do Not Ship To
We ship most products to most countries (large humidors cannot be sent outside of the North American continent unless you arrange your own transport). However, there are certain countries that our insurance provider will not cover. If you do not see your country on the drop-down menu on our shipping calculator it means that we cannot ship to you. If you have ordered from us previously and no longer see your country listed on the menu please contact our sales department for special instructions.Time Frames
Please note that international shipping time frames vary depending on carrier. First Class Mail International and Priority Mail International usually take 2 weeks, however, the USPS does allow up to 6 weeks for international delivery.
FedEx typically takes 1-2 weeks depending on how quickly the shipment clears customs.Processing Cigar Orders
All international orders containing cigars take an additional 5-7 business days to process even if you choose the "rush processing" option.Confirming Orders
In an attempt to prevent fraud we usually need written (emailed) verification of international orders. Please be on the lookout for an email from our company requesting order confirmation. In some cases we may need proof of the credit card being used. These policies are in place to protect the customer so we ask for your patience and understanding.Banned Items
Some countries prohibit the import of tobacco products and hazardous materials (lighters). Please check your country’s import laws before placing an order with us. Remember, we do not accept returns on cigars. If your order gets returned to us due to your country’s laws we cannot refund you for the cigars in the shipment.